Jobs

Customer Support Associate Role at Recruiterflow: Join Remote Team with Over 1 Year of Experience!

About Recruiterflow :

Recruiterflow is a specialized Applicant Tracking, CRM, and Recruiting platform designed for ambitious recruiting and executive search firms. Offering features like drag-and-drop workflows, email and text messaging, API integrations, and advanced capabilities such as candidate portals and automatic email tracking, Recruiterflow simplifies recruiting processes. Its user-friendly interface ensures easy navigation, and with real-time statistics, recruiters can monitor performance and adapt strategies on the go.

Job Overview :

Position : Customer Support Associate

Locations :  Bengaluru| Remote |Bangalore |Pune |Hyderabad |Ahmedabad |Kolkata |New Delhi |India

Experience : 1-3 years

Job Description : 

Recruiterflow is seeking enthusiastic Customer Support Associates to assist clients with technical queries related to our products and services. If you’re a skilled communicator with a passion for delivering exceptional customer service, this role is for you.

Responsibilities:

  • Provide top-notch customer service by addressing queries, resolving issues, and offering support.
  • Collaborate with a team of support associates to ensure consistent, high-quality service.
  • Stay informed about our latest products and services to deliver accurate and informative support.
  • Utilize various software and tools to track and manage customer interactions.
  • Work independently and collaboratively to meet deadlines and goals.
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Qualifications:

  • 1-3 years of experience in customer support.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills.
  • Proficiency in Microsoft Office Suite.
  • A strong commitment to providing excellent customer service.

How to Apply:

Step 1: Read the Job Overview; match your skills and education.

Step 2: Tailor your resume to the job description, highlighting your specific skills.

Step 3: Click on “Apply Now” below.

Step 4: After clicking, it will land you on the company website. Read the instructions and submit your resume.

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