Pattern is Seeking an Account Health Specialist in Pune! Apply Now for this Exciting Opportunity!
About Pattern :
Pattern is a distinguished company recognized for its innovative solutions in the e-commerce and retail industry. They specialize in providing AI-driven software and services that empower businesses to optimize their online presence and maximize sales. Pattern is committed to helping companies thrive in the digital marketplace by enhancing their brand visibility, product distribution, and overall e-commerce performance.
Position Overview :
Job Post: Account Health Specialist
Location: Koregaon Park, IN, and Baner, IN Pune.
Employment Type: Full time
Description :
Are you passionate about data, partner success, taking action, and making a significant impact? If you possess a combination of hustle and expertise, Pattern invites you to contribute to one of the fastest-growing companies in the US. Join Pattern in elevating global e-commerce acceleration platform to new heights.
To thrive in this role, you will:
- Demonstrate proficiency in navigating Amazon Seller Central, monitoring Account Health, and addressing issues such as Condition Issues, Product Restrictions, and Safety Concerns.
- Execute the process of filing cases with Amazon support, ensuring timely and effective communication.
- Utilize basic knowledge of task management systems, such as Asana or similar platforms.
- Stay informed about performance notifications and effectively utilize the Voice of the Customer Dashboard.
- Maintain availability during US business hours to address and respond to relevant tasks and issues.
What will you need to thrive in this role?
- Proficiency in communication, both verbal and written, in English.
- Experience in working with Microsoft Excel and Google Sheets.
- Experience in working with Amazon Seller Central and Account Health.
- E-commerce-related job experience.
What does high performance look like?
- You follow through with all assignments in a timely manner.
- You give 100% to all tasks and projects you are given.
- You take full ownership of your projects and follow through to completion.
- You can work on a small, autonomous, fast-paced team.
- Thinking outside of the box, researching.
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Desired Traits:
- Game Changer: Possess aptitudes and abilities that will change the game for Pattern in both the short and long-term.
- Data Fanatic: Demonstrates an innate ability to process qualitative and quantitative data and draw insightful conclusions.
- Partner Obsessed: Possesses an abundant mindset and understands how to create win-win scenarios for the company and its partners.
- Attention to Detail: Does not let important details slip through the cracks or derail a project.
- Adaptable: Able to jump between sectors and quickly gain a baseline understanding of new sectors we want to explore.
- Teamwork: Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship. No ego.
- Organized and Efficient: Good at planning, prioritizing, organizing, and multitasking. A self-starter, entrepreneurial, driven, motivated, and hardworking.
How to apply :
To apply for this exciting opportunity, please click on “Apply Now” below.