Join Sprinto as a Technical Onboarding Specialist – Redefine B2B SaaS Remotely!
About Sprinto :
Sprinto, a leading platform in B2B SaaS, automates security compliance and seamlessly integrates with various cloud setups. With a mission to elevate security standards, Sprinto empowers businesses to monitor entity-level risks and controls through a unified dashboard. With a dedicated team of 160+ employees and a global presence across 25+ countries, Sprinto has secured significant funding of 11.5M USD.
Job Overview :
Position : Technical Onboarding / Implementation Specialist (B2B SaaS)
Location : Remote, India.
Description :
As an Technical Onboarding / Implementation Specialist (B2B SaaS), you will play a pivotal role in the Customer Experience / Customer Success vertical. Your responsibilities include facilitating the onboarding process for new customers and implementing any additional products purchased.
Key Responsibilities:
- Collaborate with Product, Customer Success, and Customer Support teams to ensure customer goals are met with Sprinto.
- Conduct sessions with founders, CXOs, and CISOs to help them implement processes aligned with global information security standards.
- Work closely with the Product team to enhance the Sprinto journey and address customer needs.
- Coordinate with audit partners to ensure a smooth experience for mutual customers, gaining a deeper understanding of Information Security/Cloud Security Compliance.
- Research and troubleshoot issues, providing solutions and workarounds to customer use-cases.
Qualifications:
- Programming background with a shift from coding to customer-facing roles.
- Exceptional communication and presentation skills.
- Experience in a software implementation role.
- Familiarity with technical terms like S3 bucket, DB encryption, Virtual Private Cloud.
- Systematic and methodical approach with a commitment to meeting deadlines consistently.
- Bonus points for prior experience with compliance standards such as SOC2, ISO27001, GDPR, PCI DSS.
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Benefits at Sprinto:
- Remote First Policy
- 5 Days Working With FLEXI Hours
- Group Medical Insurance (Parents, Spouse, Children)
- Group Accident Cover
- Group Term Life Insurance
- Company Sponsored Device
- Education Reimbursement Policy
How to Apply:
Step 1: Read the Job Overview; match your skills and education.
Step 2: Tailor your resume to the job description, highlighting your specific skills.
Step 3: Click on “Apply Now” below.
Step 4: After clicking, it will land you on the company website. Read the instructions and submit your resume.
