Apply for the Renewals Account Manager job opening at CrowdStrike, get selected, and enjoy the work-from-home opportunity
About CrowdStrike :
CrowdStrike stands as a trailblazer in the cybersecurity realm, dedicated to thwarting breaches worldwide. Renowned for its innovative cloud-native platform, it offers unparalleled defense against sophisticated cyber threats. The company fosters a culture of inclusivity and innovation, empowering individuals to excel in a remote-first environment. With a relentless focus on customer success and integrity, CrowdStrike continues to set the standard in cybersecurity, making the digital world safer for all.
Renewals Account Manager Job Overview :
Job Role : Account Manager – Renewals
Location : Pan India
Job Type : Remote / Work from home
Experience : Over 2 years
Renewals Account Manager Job Description :
CrowdStrike is looking for Remote Renewals Account Managers to ensure the success of customers with cutting-edge endpoint technology. In this role, you will collaborate with partners and customers to drive timely renewals and increase CrowdStrike’s Annual Recurring Revenue (ARR). The ideal candidate will demonstrate a track record of success, strong organizational skills, and effective communication abilities.
Renewals Account Manager Key Responsibilities:
- Manage the contract renewal process and provide quotes to channel partners.
- Ensure timely delivery of quotes to end customers and address any inquiries.
- Communicate the value of CrowdStrike products to drive growth in licenses and revenue.
- Collaborate with the Account Manager to deliver a seamless customer experience.
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Renewals Account Manager Requirements:
- Proven success in a quota-carrying role, preferably in SaaS or cybersecurity.
- Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
- Technical aptitude and willingness to learn new concepts quickly.
- Exceptional written and verbal communication skills.
- Self-starter with the ability to work independently or in a team.
- Curiosity, desire to learn, and a competitive spirit.
- Comfortable handling objections and negotiations.
- Proficiency in time management and prior experience using Salesforce or similar CRM solutions.
- Bachelor’s degree or equivalent experience, with at least 2 years in consulting or account management.
- Availability to work US working hours (1pm IST to 10pm IST).
How to apply for Renewals Account Manager job at CrowdStrike :
Guideline 1: Read the Job Overview; match your skills and education.
Guideline 2: Tailor your resume to the job description, highlighting your specific skills.
Guideline 3: Click on “Apply Now” below.
Guideline 4: After clicking, it will land you on the company website. Read the instructions and submit your resume.
Frequently asked interview questions for Renewals Account Manager :
- Can you discuss your experience with managing contract renewal processes in previous roles? How do you ensure timely renewals and maintain customer satisfaction?
- How do you approach providing quotes to channel partners? Can you provide an example of a successful negotiation or deal closure you’ve facilitated?
- Communication is crucial in this role. Can you share an experience where you effectively communicated the value of products or services to customers, resulting in increased revenue?
- Collaboration is essential in a remote environment. How do you ensure seamless collaboration with partners and the Account Manager to enhance the customer experience?
- In a fast-paced environment, how do you prioritize tasks and manage multiple responsibilities effectively?
Can you discuss your familiarity with SaaS or cybersecurity industries and how it contributes to your success in this role? - How do you handle objections and negotiations during the renewal process?
- Can you provide an example of a challenging situation you encountered and how you resolved it?
- Time management is crucial for success. How do you ensure you meet deadlines and manage your workload efficiently, especially when working remotely?
- Can you elaborate on your experience with Salesforce or similar CRM solutions? How do you leverage these tools to streamline processes and enhance productivity?
- The role requires availability to work U.S. working hours. Are you comfortable with this schedule, and how do you plan to manage your work-life balance in a remote setting?