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Remote MIS Analyst Job at Sterling: Apply now for an exciting opportunity!

About Sterling

Sterling, traded under NASDAQ as STER, stands as a distinguished global entity in the realm of background and identity services. With a profound commitment to fostering trust and safety, Sterling has empowered over 50,000 clients worldwide to cultivate people-first cultures. Through its tech-driven solutions, Sterling enables organizations across diverse sectors and geographic regions to create optimal environments for their employees, partners, and customers alike. Operating across North America, Europe, the Middle East, Asia Pacific, and Latin America, Sterling has conducted an impressive 110 million searches in the twelve months leading up to December 31, 2022.

MIS Analyst Job Overview :

Job Title : MIS Analyst

Location : Remote / Mumbai

Position : Full Type

MIS Analyst Job Description : 

The MIS Analyst role is pivotal, requiring an individual with a keen eye for transforming data into actionable insights. You’ll be instrumental in reviewing Quality related trends, collaborating closely with Quality Leaders to identify enhancement opportunities. Additionally, you’ll oversee a team of Quality Analysts tasked with extracting and compiling data to generate various reports. This role necessitates a meticulous approach, unwavering commitment, and regular interaction with senior Operations leaders. Special project involvement is also expected.

MIS Analyst Responsibilities:

  • Collaborate with Operations to produce daily, weekly, and monthly reports.
  • Proactively issue alerts on SLA misses.
  • Offer insights to internal/external stakeholders based on existing data.
  • Analyze business information to pinpoint process enhancements for heightened efficiency.
  • Identify and communicate volume variations by market/process/team/agent.
  • Maintain a process-oriented approach with strong organizational and prioritization skills.
  • Understand customer concerns and propose suitable technical resolutions.
  • Develop and maintain MIS documentation for smooth operations and system maintenance.
  • Recommend updates to current MIS for improved reporting efficiency.
  • Provide robust reporting and analytical support to the management team.
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MIS Analyst Qualifications:

  • Strong communication skills, both written and verbal.
  • Comfortable handling large volumes of data and numbers.
  • Proficient in Excel.
  • Ability to manage multiple assignments concurrently in a fast-paced environment.
  • Excellent analytical and problem-solving abilities, with a knack for identifying trends and patterns in data.

How to apply for MIS Analyst job at Sterling

Guideline 1: Read the Job Overview; match your skills and education.

Guideline 2: Tailor your resume to the job description, highlighting your specific skills.

Guideline 3: Click on “Apply Now” below.

Guideline 4: After clicking, it will land you on the company website. Read the instructions and submit your resume.

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Frequently asked questions for MIS Analyst Job : 

1. What fundamental principle underpins Management Information Systems (MIS)?
2. Can you outline the various levels of information needs within an MIS?
3. What methodologies are commonly employed when crafting an MIS design?
4. What are some examples of logical functions available in Excel, and how are they utilized?
5. Could you walk me through the process of generating an MIS report using Excel?

Expected Salary for MIS Analyst Job : 

2.00 lakhs—————————————4.00 lakhs——————————————————–6.00 lakhs

Entry level                                                       Average                                                                                  Professionals