Join IGT Solutions as a Process Associate in Pune (0-3 years experience) and Unleash Excellence! Apply Now!
About IGT Solutions :
IGT Solutions (IGT) is a global leader in simplifying complex customer interactions. Offering integrated BPM, Technology, and Digital Services & Solutions across industries. As a next-gen customer experience (CX) company, redefining global brands’ experiences using digital technologies and human intelligence. Established in 1998, 20,000+ specialists serve 75+ global customers through 23 delivery centers worldwide. Partner with IGT for end-to-end CX journeys in Travel and Hi-tech industries.
Job Overview :
Job Title : Process Associate
Location: Weikfield IT-Citi Infopark, Pune, Maharashtra, India
Experience: 0-3 years
Qualification: Graduate
Description :
Objective of Role:
Deliver exemplary customer service via phone calls, email, and social media. As part of the Contact Center team, manage customer requests and handle queries about new reservations, changes to existing bookings, and other services.
Key Responsibilities:
- Deliver exemplary customer service via phone calls, email, and social media.
- Manage customer requests and handle queries related to reservations and bookings.
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How to apply :
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