Bajaj Finance is hiring for Deputy Manager – Urban Two Wheeler in Pune, Wakdewadi, with over 1 year of experience.

October 24, 2023 Tushar S.

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About Bajaj Finance Ltd :

Bajaj Finance Ltd is a prominent financial institution headquartered in Pune, India. With a rich history and a strong presence in the Indian financial sector, Bajaj Finance has emerged as a leading non-banking financial company (NBFC) renowned for its diverse range of financial services and customer-centric approach.

Established in 1987, Bajaj Finance has steadily grown and expanded its footprint across the country. Over the years, it has become a trusted name in providing a wide array of financial solutions to individuals, businesses, and rural communities. The company’s commitment to innovation, transparency, and customer satisfaction has been instrumental in its success.

One of the key strengths of Bajaj Finance is its customer-centric approach. The company focuses on understanding the unique financial requirements of its customers and tailors its offerings accordingly. This personalized approach has helped it build long-lasting relationships and trust with its clients.

Job Overview :

Job Title: Deputy Manager – Urban Two Wheeler (Sales)

Location: Pune, Wakdewadi, Maharashtra, India

Experience: 1 – 3 Years

Job Level: GB02

Description :

The Deputy Manager – Urban Two Wheeler serves as the primary link between field staff and management. This role requires effective communication and exceptional relationship management skills, enabling the ability to relate to people at all levels of business and management. The key purpose is to achieve business AOP objectives for the assigned geography.

Duties and Responsibilities:

Achieving business targets within the assigned channels based on location and market potential.
People Management (Off-roll) – including hiring, retention, and productivity.
Ensuring sales governance through compliance with systems and processes.
Responsible for tracking, managing, and controlling PDD requirement compliance.
Minimizing customer complaints and cancellations by ensuring no miss-selling occurs.
Understanding of CRM – Salesforce.com.
Effective engagement with Credit, Operations, and Risk teams.
Ensuring TAT (Turnaround Time) is maintained for case processing.

Challenges : (Challenges faced on an ongoing basis in carrying out the job)

Training for self and their team.
Hiring the right candidates.
Smooth onboarding to help employees settle well at BFL.
Smooth onboarding of new dealers/partners with BFL.
Retention of Off-roll staff.

Decisions : (Key decisions taken by job holder)

Hiring of Off-roll staff.
Approvals by coordinating with internal stakeholders, e.g., clearing cases.
Lead allocation.
Field activity planning and closure.

Interaction : (Key working relationships needed inside and outside the company)

Internal Clients: Connecting with various internal departments, such as product, credit, Ops, RCS, and compliance to process the file. Also, interacting with the HR department for hiring and retention.
External Clients: Engaging with customers and mapping market competition.

Financial Dimensions: