Accelerate your career with Accenture : Hiring for Service Associates in Mumbai with over 1 year of exceptional expertise.
About Accenture :
Accenture is a renowned global professional services company specializing in digital, cloud, and security solutions. With a diverse workforce of 699,000 professionals, Accenture serves clients across more than 120 countries, delivering technology-driven and innovative services. The company excels in Strategy and Consulting, Technology, and Operations services, supported by a vast network of Advanced Technology and Intelligent Operations centers. Accenture is committed to driving positive change, creating value, and fostering shared success for clients, employees, shareholders, partners, and communities worldwide.
Job Overview :
Designation: Customer Service Associate – Telecom Operations
Job Location: Mumbai
Qualifications: Any Graduation
Years of Experience: 1 to 3 years
Description :
In this position, you will be tasked with resolving routine problems, often by referring to established precedents and general guidelines. Most of your interactions will be with your team members and direct supervisor.
Responsibilities :
- Problem Resolution: You will be responsible for addressing routine issues, often relying on established precedents and general guidelines for solutions.
- Team Interaction: Your primary interactions will occur within your team and with your direct supervisor, fostering effective collaboration.
- Task Instructions: You will receive detailed instructions for your daily tasks and comprehensive guidance for new assignments to ensure clarity and efficiency.
- Impact on Individual Work: The decisions you make will primarily impact your own work, with a focus on maintaining and enhancing your performance.
- Individual Contributor: As an individual contributor within a team, you will have a specific, well-defined scope of responsibilities to fulfill.
- Rotational Shifts: Be prepared for working in rotational shifts as this role may require flexibility in your working hours to meet business needs.
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Required Skills :
- Adaptability and flexibility
- Ability to collaborate effectively within a team
- Dedication to delivering high-quality service
- Strong process-oriented mindset
How to apply :
To apply for this simply click on the “Apply Now” below
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