Mphasis is hiring for the role of Processor to process loans from application. Apply on careerlaxmi.com
About Mphasis :
Based in Bangalore, India, Mphasis is a leading provider of IT services and solutions. Renowned for its diverse offerings, the company caters to clients globally across a spectrum of industries. Services include application development and maintenance, infrastructure solutions, cloud computing, cybersecurity, and business process outsourcing (BPO) services.
Mphasis stands out in the IT services arena for its commitment to innovation and adaptability. Continuously evolving to address the dynamic requirements of its clients in the ever-changing technological sphere, Mphasis maintains its position as a key player in the industry.
Processor Job Overview :
Job role : Processing Assistant
Location : Pune
Experience : 2-3 years
Processor Job Description :
The role of the processor entails executing various loan documentation tasks on complex loan packages and ensuring adherence to policies and procedures governing loan products. Successful candidates should demonstrate a strong sense of urgency, work effectively in a team environment, and possess exceptional organizational, communication, and PC skills.
Processor Key Responsibilities:
- Manage the processing of loans from application, including tasks such as reviewing and analyzing documents, updating system information, and prioritizing workflow to maintain productivity standards.
- Identify and obtain all necessary documents for initial underwriting, resolve routine title issues, and ensure accuracy in customer income and asset documentation.
- Provide exemplary customer service to internal clients by demonstrating expertise, accuracy, and professionalism in all communications.
- Maintain customer service rating levels as directed by management by delivering accurate analysis to the Customer Care Processor.
- Update system databases with relevant information and interpret policies and program requirements accurately while analyzing applicant information.
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Processor Requirements:
- 2-4 years of experience in Financial Services with a focus on Loan Processing.
- In-depth knowledge of the entire loan life cycle, including processing, underwriting, and closing procedures.
- Exceptional customer service and communication skills, with proficiency in written English.
- Detail-oriented with strong organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
- Strong problem-solving and analytical abilities, with a commitment to adhering to directives and standards.
- Proficiency in computer applications, including the Microsoft Office Product Suite, and the ability to work in a paperless environment.
- Availability to work U.S. hours.
How to apply for Processor job at Mphasis :
Guideline 1: Read the Job Overview; match your skills and education.
Guideline 2: Tailor your resume to the job description, highlighting your specific skills.
Guideline 3: Click on “Apply Now” below.
Guideline 4: After clicking, it will land you on the company website. Read the instructions and submit your resume.
Frequently asked questions for Processing Assistant :
1. Can you provide an example of a time when you had to manage multiple loan applications simultaneously? How did you prioritize your tasks to maintain productivity standards?
2. Describe a situation where you encountered a complex loan package. How did you approach reviewing and analyzing the documents to ensure accuracy and compliance with policies and procedures?
3. How do you ensure that you obtain all necessary documents for initial underwriting? Can you provide an example of a time when you had to resolve routine title issues during the underwriting process?
4. Can you share an experience where you provided exceptional customer service to internal clients during the loan processing stage? How did you demonstrate professionalism and accuracy in your communications?
5. How do you stay updated with changes in policies and program requirements related to loan processing? Can you provide an example of a time when you accurately interpreted and applied new policies or regulations?
6. Describe your approach to updating system databases with relevant information. How do you ensure data accuracy and integrity?
7. How do you manage your workload in a fast-paced environment? Can you provide an example of a time when you successfully prioritized tasks to meet deadlines?
8. Can you discuss a challenging problem you encountered during the loan processing stage and how you resolved it using your problem-solving skills?
9. Describe your experience with Microsoft Office Product Suite. How do you use these applications in your daily work?
10. Are you comfortable working in a paperless environment? How do you ensure data security and confidentiality while working with electronic documents?
11. Can you discuss your availability to work U.S. hours and any flexibility you have in your schedule?
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