About VI.

VI, often known as Vodafone Idea, is one of India’s leading and most prominent telecommunications service providers. The company has a significant presence in the Indian telecom industry, offering a wide range of services to a vast customer base across the country. Vodafone Idea is the result of a merger between Vodafone India and Idea Cellular, two major telecom operators in India. This merger has positioned Vodafone Idea as a key player in the highly competitive Indian telecommunications market.

VI’s primary focus is on providing seamless and reliable connectivity to its customers, including both individual consumers and businesses. The company offers a comprehensive suite of services, including mobile voice and data services, high-speed broadband, digital payment solutions, and more. Vodafone Idea is committed to delivering innovative and value-driven telecom solutions to meet the diverse communication needs of its customers.

Position – Manager – Retail Store Operations at VI

Job Purpose:

As a Store Manager, you will have the overall responsibility for activities at a VIL store, which includes customer service, store-level sales, and revenue targets across all products (postpaid, prepaid). The Store Manager will be primarily responsible for the Profit & Loss of store operations. They must have experience in handling a team of 5-7 members and a proven track record. Attention to detail is essential. Additionally, they should have a working knowledge of SME/SOHO account management, understand the digital landscape, and drive digital penetration. The focus should be on delivering an excellent customer service experience.

Key Result Areas/Accountabilities:

1. Sales acquisition
2. Customer Service
3. Store management
4. People management
5. Marketing
6. Store profitability
7. Health, Safety, and Well-being

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Core Competencies, Knowledge, Experience:

• Strong communication and convincing skills
• Customer handling
• Store management
• Team management skills
• Decision-making and delivering results
• 2-5 years of relevant experience

Must have technical/professional qualifications:

• Graduate, preferably from the Telecom and Retail industry.

Location: Aurangabad, IN

Join Vodafone Idea’s team and be a part of a company that’s shaping the future of telecommunications in India. If you are ready for a new challenge and want to contribute to success, don’t miss this opportunity. Apply Now and embark on your journey toward professional success! 🚀

Apply Now!!!

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