Genpact is hiring graduates for the position of Process Associate & Developer in Life Insurance.(0-5 yrs Exp)
About Genpact :
Genpact stands out as a premier global professional services firm renowned for its expertise in providing comprehensive business process and technology management solutions. Boasting a vast workforce exceeding 115,000 professionals spanning the globe, Genpact is committed to blending domain proficiency, advanced data analytics, and cutting-edge technology to assist enterprises in surmounting intricate business hurdles and attaining their strategic objectives. Embracing an ethos akin to that of a startup, Genpact fosters a culture characterized by inquisitiveness and inventive thinking.
Genpact is hiring any graduates for Process Associate & Developer Life Insurance
Process Associate & Developer Life Insurance Job Overview :
Job Role : Process Associate Life Insurance
Location : Pune
Experience : 0-5 Years
Education : Any Graduates ( except law & B-tech )
Process Associate & Developer Life Insurance Job Description :
Genpact is inviting applications for the position of Process Associate in Life Insurance, based in Pune. Graduates, both freshers and experienced professionals, are encouraged to apply.
Process Associate & Developer Life Insurance Responsibilities:
- Execute transaction processing in adherence to standard work and SOP.
- Prioritize transactions based on detailed guidelines to meet SLA requirements effectively.
- Strategize and prioritize tasks and work responsibilities to achieve defined objectives.
- Demonstrate proficiency in comprehending and responding to customer inquiries while identifying, researching, and resolving problems.
- Offer assistance and execute other team tasks as required, demonstrating flexibility and teamwork.
- Accurately interpret and compile information from various sources and systems.
- Ensure adherence to Company service standards by meeting turnaround time and maintaining work quality.
- Collaborate effectively with Onshore/Offshore teams and customers, maintaining a professional demeanor via email and calls.
- Manage individual work in progress and contribute to team efforts to achieve individual and collective goals.
- Maintain essential records such as working files and emails for reference and audit purposes.
- Possess basic proficiency in handling day-to-day requirements of Excel.
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Process Associate & Developer Life Insurance Skills & Qualification :
- Relevant experience in a similar process.
- Proficiency in Life Insurance policy administration, including processing client change transactions such as Address Change, Name Change, Beneficiary and Ownership changes, Return mail, and Correspondence.
- Familiarity with Life Policy Admin systems such as CFO, CK4, CNB, Ingenium, Vantage, IPAS, PACE, ORD, TAS2000, TRADNY, ULANY, ULAS, ULB, ULM, ULP, ULU, ULX, VTGF.
- Strong English communication skills, both written and verbal, with a Talocity Score of >50.
- Proactive communication and high analytical skills, with the ability to anticipate issues and propose solutions backed by impactful data.
- Demonstrates energy and enthusiasm in approaching tasks.
Ability to work under pressure, meet deadlines, and maintain a positive attitude while delivering outstanding customer service. - Willingness to work flexible hours as needed.
- Ability to independently collaborate effectively with internal and external customers.
- Customer service orientation.
- Basic computer knowledge along with a typing speed of 20 words per minute.
How to apply for Process Associate & Developer Life Insurance job at Genpact :
Guideline 1: Read the Job Overview; match your skills and education.
Guideline 2: Tailor your resume to the job description, highlighting your specific skills.
Guideline 3: Click on “Apply Now” below.
Guideline 4: After clicking, it will land you on the company website. Read the instructions and submit your resume.
Frequently asked interview questions for Process Associate & Developer Life Insurance :
- Can you discuss your experience with executing transaction processing according to standard work and SOP?
- How do you prioritize transactions based on detailed guidelines to meet SLA requirements effectively?
- Can you provide an example of a situation where you had to strategize and prioritize tasks to achieve defined objectives?
- Describe a time when you demonstrated proficiency in comprehending and responding to customer inquiries while identifying and resolving problems.
- How do you approach offering assistance and executing other team tasks, and how do you demonstrate flexibility and teamwork?
- Give an example of a time when you accurately interpreted and compiled information from various sources and systems.
- How do you ensure adherence to Company service standards while maintaining work quality?
- Can you discuss your experience collaborating effectively with Onshore/Offshore teams and customers while maintaining a professional demeanor?
- How do you manage your individual work in progress and contribute to team efforts to achieve individual and collective goals?
- Describe your approach to maintaining essential records such as working files and emails for reference and audit purposes.
- What relevant experience do you have in a similar process, particularly in Life Insurance policy administration?
- Can you discuss your proficiency in handling Life Insurance policy change transactions such as Address Change, Name Change, etc.?
- Have you worked with any of the Life Policy Admin systems listed, and if so, which ones are you most familiar with?
- How would you rate your English communication skills, both written and verbal, and what steps have you taken to improve them?
- Can you provide an example of how you’ve demonstrated proactive communication and high analytical skills in your previous roles?
