About Swiggy

Swiggy is a rapidly growing, venture capital-backed, on-demand startup dedicated to revolutionizing the food delivery industry. The teams are known for their extraordinary talent, ambition, intelligence, passion, adaptability, and focus. Prioritizing hyper-productivity and creativity, Swiggy fosters a startup culture that encourages curiosity and upholds high-performance standards.

The primary goal is to enhance the customer experience by ensuring swift food deliveries in the most seamless manner possible. Swiggy is striving to achieve this vision through its smartphone-equipped delivery fleet, setting it apart from other food ordering platforms. With the guidance of the app and powered by custom routing algorithms, Swiggy is building a remarkable network for on-demand food delivery, one city at a time.

Between August 2014 and December 2016, Swiggy expanded from two Bengaluru neighborhoods to becoming a significant force in the food delivery industry, serving eight cities across India: Bengaluru, Hyderabad, Mumbai, Gurgaon, Pune, Delhi, Kolkata, and Chennai. Since then, Swiggy has secured approximately USD 75.5 million in funding across five rounds from global investors. Presently, Swiggy operates in 200 cities across India.

If you are a talented individual who thrives on the excitement of challenges, you are invited to join the Swiggy team. Come aboard and shape the landscape of online food delivery in the country!

Job Title: Associate Sales Manager

Location: Nashik, India

Experience: 1-2 years

Role: Sales Manager

Job Description:

• Act as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges.
• Develop account strategies to overcome challenges, create action plans to meet client objectives, and maximize account growth.
• Conduct regular face-to-face business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities.
• Monitor and analyze account performance, sales data, account funnel, hygiene, and market trends to identify opportunities and challenges.
• Drive incremental revenue/RPO from assigned clients through monetization and commercial improvements.
• Increase counter share for all assigned clients through strategic planning to dominate market share.
• Maintain strong relationships with restaurant owners and deliver exceptional restaurant NPS.
• Collaborate with internal teams to provide outstanding service to clients, addressing issues or concerns promptly.
• Manage the sales administration function, operational performance reporting, streamline processes and systems where possible, and advise senior management on maximizing business relationships and creating an environment for excellent customer service.
• Generate leads and proactively approach potential clients, present our value proposition, and secure new partnerships.
• Be the face of Swiggy in the market, championing the values we believe in.

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Desired Candidate:

• Graduate with excellent communication skills.
• Strong working knowledge and experience in e-commerce activities and all online marketing channels.
• Confident, pleasant, and a go-getter personality.
• Effective communication skills.
• Sales attitude and aptitude.
• Team player with the ability to work with individuals from diverse backgrounds.
• Analytical with good Excel skills.
• Leadership and influencing skills: Identify, build, and utilize a wide network of contacts with people at all levels, internally and externally. Achieve good results through a well-planned approach.
• Initiative and flexibility: Recognize the need to adapt to change and implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns.
• Creativity and initiative: Demonstrate creativity and originality in your work and have the personal drive and initiative to bring about change and help drive the business forward.

Key Skills Required:

• P&L Understanding
• Market Research and Intelligence
• Customer Lifetime Value
• Business Development
• Data Logic
• Data Interpretation
• Data Visualization
• MS Excel
• Data Analysis
• Result Orientation
• Managing Relationships
• Conflict Management
• Problem-Solving

If you are passionate about working in the dynamic food delivery industry and have the skills and drive to excel in this role, careerlaxmi encourage you to apply. Join Swiggy and be a part of our journey to redefine food delivery in India.

Apply now and begin an exciting career with Swiggy!