Standard Chartered has an Exciting Opportunity in Nagpur! Join as a Manager, Branch Operations with 1+ years of experience. Apply now!
About Standard Chartered
Standard Chartered Bank, often referred to simply as Standard Chartered, is a well-regarded global entity within the banking and financial services sector, renowned for its strong international presence. Its origins date back to 1969 when it was formed through the merger of two esteemed banks, the Standard Bank of British South Africa and the Chartered Bank of India, Australia, and China. With a rich history spanning more than 150 years, this bank has solidified its standing as a respected participant in the industry.
Job Overview :
Job Tittle : Manager, Branch Operations, TSM
Location: Nagpur, India
Job Description :
The Role Responsibilities:
- Approve daily transactions for selected products, such as traveler’s cheques, cashier’s orders, currency exchange, merchant services, and safe boxes, as well as transactions exceeding specified teller limits.
- Manage Service Delivery
- Monitor customer satisfaction survey ratings
- Ownership of the archival portfolio for the branch.
- Maintain MIS
- General Reconciliation and Compliance Activities
- Candidate is aware of bank’s Mis-selling & Sales Policies and ensures adherence at all times.
- Premises management in areas of merchandising, housekeeping, as well as store management. Branch upkeep and maintenance.
- As a manager, you are also responsible for the health and safety aspects within your area of control.
Regulatory & Business Conduct:
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the bank.
- Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.
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Skills & Qualification :
- Graduate/Post Graduate.
- 1 – 4 years of overall experience.
- Banking knowledge, understanding of front and back office processes and procedures.
- Good Interpersonal Skills.
- Strong Communication Skills.
- Team-playing ability.
- Customer Orientation and Sales Focus.
Role Specific Technical Competencies:
- Diligent & Punctual.
- Banking Knowledge.
- Team Management.
- Strong communication skills.
- Customer orientation and sales focus.
- Good interpersonal skills.
To apply for this job simply click on the “Apply Now”
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