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Join NielsenIQ’s team in Pune and contribute to the success of collection process! Apply now for an exciting opportunity.

About NielsenIQ :

NielsenIQ is a global data analytics company that offers insights into consumer behavior and market trends worldwide. NielsenIQ provides essential information to consumer goods manufacturers, fast-moving consumer goods, and retailers, helping them make informed decisions and navigate the dynamic marketplace. Operating in over 90 countries and covering more than 90% of the world’s population, NielsenIQ is a trusted source of real-time data and analytics for clients globally.

Job Overview :

Job Title: Collector

Location: Pune, India

Employment Type: Full-time

Description :

At Nielsen, the role of a Collector is crucial for managing the collection process to ensure the timely payment of invoices in accordance with Nielsen’s policies and procedures, contributing to Nielsen’s overall cash flow operations.

Responsibilities :

  • Monitor and maintain assigned accounts through customer calls, correspondence, and reconciliations to achieve collection goals in a fast-paced, goal-oriented environment.
  • Collaborate with the I2C Manager and Revenue Controller to define collection targets based on the process.
  • Record customer account details, identify overdue portfolios, and escalate issues based on Nielsen’s established procedures.
  • Collaborate with Revenue Controller and CS to determine actions for recovering past-due portfolio resources in line with Nielsen’s internal processes.
  • Request and support re-invoicing according to client specifications, providing necessary clarifications.
  • Address customer service inquiries related to collection issues, review account adjustments, and resolve client disputes and short payments.
  • Be accountable for reducing delinquency for assigned accounts.
  • Communicate effectively with Client Service/Revenue Controllers for dispute resolution and additional actions to expedite the collection process.
  • Establish and maintain effective working relationships with Revenue Associates to accelerate financial dispute resolution.
  • Support the Cash Applications team in invoicing reconciliation and payments identification.
  • Dispatch invoices to clients through various channels.

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Qualification :

  • Degree in Finance or Accounting preferred.
  • Fluency in English and the local language is mandatory; proficiency in a third regional language is preferred.
  • Experience working in a multinational, multicultural environment.
  • Experience collaborating with remote counterparts.
  • Previous experience in Collections.

How to apply :

To apply for this simply click on the “Apply Now ” below.

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