Join NielsenIQ’s team in Pune and contribute to the success of collection process! Apply now for an exciting opportunity.
About NielsenIQ :
NielsenIQ is a global data analytics company that offers insights into consumer behavior and market trends worldwide. NielsenIQ provides essential information to consumer goods manufacturers, fast-moving consumer goods, and retailers, helping them make informed decisions and navigate the dynamic marketplace. Operating in over 90 countries and covering more than 90% of the world’s population, NielsenIQ is a trusted source of real-time data and analytics for clients globally.
Job Overview :
Job Title: Collector
Location: Pune, India
Employment Type: Full-time
Description :
At Nielsen, the role of a Collector is crucial for managing the collection process to ensure the timely payment of invoices in accordance with Nielsen’s policies and procedures, contributing to Nielsen’s overall cash flow operations.
Responsibilities :
- Monitor and maintain assigned accounts through customer calls, correspondence, and reconciliations to achieve collection goals in a fast-paced, goal-oriented environment.
- Collaborate with the I2C Manager and Revenue Controller to define collection targets based on the process.
- Record customer account details, identify overdue portfolios, and escalate issues based on Nielsen’s established procedures.
- Collaborate with Revenue Controller and CS to determine actions for recovering past-due portfolio resources in line with Nielsen’s internal processes.
- Request and support re-invoicing according to client specifications, providing necessary clarifications.
- Address customer service inquiries related to collection issues, review account adjustments, and resolve client disputes and short payments.
- Be accountable for reducing delinquency for assigned accounts.
- Communicate effectively with Client Service/Revenue Controllers for dispute resolution and additional actions to expedite the collection process.
- Establish and maintain effective working relationships with Revenue Associates to accelerate financial dispute resolution.
- Support the Cash Applications team in invoicing reconciliation and payments identification.
- Dispatch invoices to clients through various channels.
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Qualification :
- Degree in Finance or Accounting preferred.
- Fluency in English and the local language is mandatory; proficiency in a third regional language is preferred.
- Experience working in a multinational, multicultural environment.
- Experience collaborating with remote counterparts.
- Previous experience in Collections.
How to apply :
To apply for this simply click on the “Apply Now ” below.