About Happay:

Happay offers an innovative spend management platform that streamlines business expenses. The comprehensive solution provides end-to-end spend management and real-time spend visibility for enterprises. The fintech suite includes travel and expense management software, prepaid and corporate credit cards, which have empowered industry leaders to optimize their expenses. Renowned as India’s leading expense management solution, it serves 7,000+ companies across 40+ industries, with exciting products in the FinTech domain.

Happay boasts a team of 400+ professionals operating from offices in Bangalore, Delhi, and Mumbai. Backed by investors like Sequoia Capital and Prime Venture Partners, accolades such as the CIO Choice Award and Technoloviti Award for the Best Expense Management Solution in 2019 and 2020 have been earned. In 2020, the Deloitte Technology Fast 50 Award was received. Following the acquisition by Cred, there is a focus on rapid expansion and scaling.

Job Title: Operations Executive

Location: Bangalore, India

Experience Level: 0-3 years

What You Will Do:

1. Manage the delivery of services and service technology to our clients or customers.
2. Evaluate customer feedback to develop quality improvement processes.
3. Ensure efficient and cost-effective delivery processes.
4. Respond promptly to customer inquiries.
5. Communicate with customers through various channels.
6. Acknowledge and resolve customer complaints.
7. Process orders, forms, applications, and requests.
8. Maintain records of customer interactions, transactions, comments, and complaints.
9. Provide feedback on the efficiency of the customer service process.
10. Ensure customer satisfaction and deliver professional customer support.

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Who Can Apply?

1. Are available for a full-time in-office opportunity.
2. Can join immediately.
3. Are comfortable working flexible shift timings and having rotational week offs.
4. Are graduates.
5. Aspire to build a successful career in operations.

If you’re ready to embark on a career with Happay and contribute to vision,

apply now!

Your journey with Happay awaits.

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