Exciting Career Opportunity at Genpact: Join as a Process Developer – Life Insurance in Pune! (Any Graduate*)

About Genpact :

Genpact is a global professional services firm that specializes in delivering end-to-end business process and technology management solutions. With a workforce of over 115,000 professionals worldwide, Genpact combines domain expertise, data analytics, and technology to help organizations navigate complex business challenges and achieve their strategic goals. The company operates with a startup spirit and encourages a culture of curiosity and innovation. Genpact is dedicated to leveraging the power of technology and human ingenuity to drive meaningful transformation for its clients, enabling them to adapt and thrive in a rapidly evolving business landscape.

Job Overview :

Job Title: Process Developer – Life Insurance
Primary Location: India-Pune
Schedule: Full-time
Education Level: Bachelor’s / Graduation / Equivalent

Description :

As a Process Developer – Life Insurance, you will play a vital role in transaction processing, prioritizing tasks to meet SLAs, and providing exceptional customer service.

Responsibilities:

• Execute transaction processing according to standard work & SOP.
• Prioritize transactions based on detailed guidelines to meet SLA.
• Plan and prioritize tasks to achieve objectives.
• Comprehend and respond to customer inquiries, identifying, researching, and resolving problems.
• Assist with/perform other team tasks as needed.
• Ensure turnaround time and work quality meet company service standards.
• Collaborate effectively with Onshore/Offshore teams and customers via email and calls.
• Handle day-to-day requirements of Excel and maintain key records for reference and audit purposes.

Qualifications:

• Graduation in any stream except B.Tech and Technical Graduation & Law.

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Essential Skills:

• Relevant experience in a similar process.
• Life Insurance policy admin experience, specifically in processing client changes transactions.
• Exposure to Life Policy Admin systems such as CFO, CK4, CNB, Ingenium, Vantage, IPAS, PACE, ORD, TAS2000, TRADNY, ULANY, ULAS, ULB, ULM, ULP, ULU, ULX, VTGF.
• Good English communication (Both written & verbal) – Talocity Score of >50.
• Proactive communication and high analytical skills.
• Display energy and enthusiasm in approaching the job.
• Ability to work under pressure, meet deadlines, and maintain a positive attitude.
• Readiness to work on stretched working hours.
• Ability to work independently with internal and external customers.
• Customer service focus.
• Basic computer knowledge along with a typing speed of 20 words/minute.

How to apply :

If you meet the qualifications and are ready to take advantage of this opportunity, please submit your application by clicking the “Apply Now” button below.