About Avalara 

Avalara is a company that focuses on creating cloud-based solutions for tax compliance, offering solutions for a multitude of transactions across the globe. Their cutting-edge technology is tailored to handle tax compliance for a diverse array of transactions, spanning from everyday purchases to digital downloads.

The realm of tax compliance entails intricate calculations, complex regulations, and diverse tax rates and boundaries that can vary from one region to another. Avalara’s core mission is to streamline and simplify tax compliance, equipping businesses with the necessary tools and services to effectively navigate the intricate world of global taxation.

Join Avalara as a Collections Specialist and support the Team Lead and Controller in carrying out various responsibilities.

Job Title: Collections Specialist 

Responsibilities

• Monitor customer accounts to identify outstanding debts.
• Investigate historical data for each customer account with past due invoices.
• Follow up with customers for payment of past due invoices.
• Update customer account status records.
• Prepare and present reports on collection activities and progress.
• Interact with customers via email to resolve outstanding payment issues.
• Handle customer queries and address billing and customer credit issues.
• Identify and execute necessary invoice adjustments.
• Send account statements to customers with payment instructions.
• Take actions to encourage timely debt payments.
• Process payments and refunds.
• Set up calls with onshore teams for process updates, resolving customer queries, and addressing other issues.

Qualifications

• A degree in accounting or business administration with a finance focus.
• Strong attention to detail and a commitment to financial accuracy.
• Proficiency in working with financial and numeric data.
• Ability to prioritize and manage daily work independently.
• Excellent verbal and non-verbal communication skills.
• Expertise in MS Office.
• Familiarity with tools like Salesforce, NetSuite, and similar ERP systems is preferred.
• Open to working in shifts, subject to process requirements (1:00 pm to 10:00 pm, US/UK Shift).

Location: Pune, India

Department: Accounting / Finance

Click here to Apply for Collection Specialist at Avalara Pune

 

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