Join Johnson Controls as a Senior Executive – Collection in Pune, Maharashtra, India! Apply Now for a Full-Time Opportunity!
About Johnson Controls
Johnson Controls is a global leader in smart, sustainable building technologies and solutions. The company provides innovative and efficient products and services related to HVAC systems, building automation, and security. Johnson Controls focuses on creating safe, comfortable, and energy-efficient environments for customers worldwide, making it a trusted partner in building management and sustainability. With a legacy of over a century, Johnson Controls continues to shape the future of intelligent buildings and urban ecosystems.
Job Overview :
Job tittle : Senior Executive – Collection
Location : Pune-Maharashtra-India
Job type : Full Time
Job Description :
As a Senior Executive – Collection, you will be responsible for managing cash collection activities across all lines of business for the country in collaboration with India Business Centre (IBC) partners. Your focus will be on driving operational performance to maximize cash collections and support the business stakeholders in the country. This role involves handling escalations from internal stakeholders and external customers, ensuring stakeholder collaboration, and contributing to a culture of Executional Excellence, Process Excellence, Innovation, and Business Value within the Country Order to Cash team.
Key Responsibilities:
- Act as the point of contact for all escalations from the collection team in India Business Centre.
- Govern debtor dispute meetings with wider business units.
- Liaise with business units to ensure accurate responses to customer queries.
- Track queries, recording due dates and responsible parties for responses.
- Proactively recommend continuous improvements for efficiency and accuracy in existing systems and processes.
- Assist in reconciling payment schedules from customers, including analyzing payment schedules vs. raised claims and communicating with customers.
- Collaborate with internal and external stakeholders (Region/Branch Managers, Key Accounts, IBC Team, and Clients).
- Provide regular reporting on Accounts Receivable turnover and the status of collection activities.
Desirable Behaviors & Skills
- Effective time management with the ability to set priorities, meet deadlines, and work under pressure.
- Ability to manage stressful situations, particularly during month-end activities.
- Effective communication skills with stakeholders.
- Ability to handle confidential and sensitive information professionally.
- Exhibits leadership in problem-solving.
- Strong work ethic, demonstrating integrity and responsibility.
- Adaptable and flexible, with a positive attitude and a “can-do” approach to finding solutions.
- Clear understanding of task-related expectations.
- Identifies areas of improvement within one’s own sphere of work.
- Enthusiasm for change and a desire to learn.
- Demonstrates responsiveness and a sense of urgency when dealing with collection issues on key and sensitive customers.
How to Apply:
Step 1: Read the Job Overview; match your skills and education.
Step 2: Tailor your resume to the job description, highlighting your specific skills.
Step 3: Click on “Apply Now” below.
Step 4: After clicking, it will land you on the company website. Read the instructions and submit your resume.
