About EXL :

EXL is a global business process solutions company that specializes in providing analytics, operations management, and technology services. With a focus on data-driven decision-making, EXL helps businesses improve their operational efficiency, enhance customer experiences, and drive growth. The company serves a wide range of industries, including insurance, healthcare, financial services, and more, offering tailored solutions to meet specific business needs.

Job Overview : 

Job Tittle : Executive

Location: Pune, India

Experience: 0 – 3 Years

Employment Type: Permanent

Max CTC: 250,000 – 330,000 P.A

Work Type: Work From Office

Description :

• Processing orders and dealing with general inquiries, including those related to orders not received and returns not credited.
• Handling queries from Next stores regarding deliveries of customer parcels and store stock checks.
• Addressing inquiries from international customers related to orders not received, order tracking, and returns in multiple languages, including English, German, Mandarin, and Arabic.
• Administrative tasks ranging from adjusting customer accounts to sending mass customer communications.

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Skills:

• CUSTOMER SERVICE

Minimum Qualification:

• INTERMEDIATE

How to apply :

To apply for this simply click on “Apply Now”

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