Soar to Success: Flight Support Executive Opportunity at EaseMyTrip (Freshers/ 0exp)
About EaseMyTrip:
EaseMyTrip, a leading name in India’s travel industry, is on the lookout for dynamic individuals to join our team as Flight Support Executives. Located in Delhi, EaseMyTrip is known for its customer-centric approach, providing a no-convenience fee option and a robust distribution network through a hybrid platform. EaseMyTrip (EMT) stands as one of India’s top travel agencies, prioritizing customer satisfaction through innovative solutions and a wide distribution network. With a focus on a hybrid platform, EMT has carved a niche in the travel industry by eliminating convenience fees.
Job Role: Flight Support Executive
Location: Delhi
Responsibilities:
Your responsibilities as a Flight Support Executive include,
- Knowledge Base:
- Proficiency in international/domestic travel voice processes.
- Familiarity with world maps and geography is a plus.
- Qualities:
- Enthusiastic and driven to perform at the highest standards.
- Flexibility to work in a 24*7 rotational shift environment.
- Immediate availability is preferred.
- Communication Skills:
- Excellent verbal and written communication skills are a must.
- Customer Service:
- Provide top-notch customer service and effectively resolve queries over voice-based phone services.
- Support customers across various communication channels, ensuring first-contact resolution.
- Clarify customer requirements, demonstrating empathy and understanding.
- Greet customers professionally and follow agreed-upon procedures.
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Required Skills:
- Experience:
- Freshers with good communication skills are welcome.
- Freshers from the travel domain with strong communication skills.
- Experienced customer support candidates in the travel domain.
- Shifts:
- Ready to work in rotational shifts (Note: No Night Shifts for females).
How to Apply?
If you are ready to become Flight Support Executive, click on “Apply Now”
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