Client Success Specialist Position at Ansira, Pune – Apply Today!
About Ansira :
Ansira stands out as a premier marketing and advertising agency, deeply committed to crafting data-driven, result-centric marketing solutions. We collaborate with diverse clients, tailoring personalized marketing strategies to foster customer engagement and achieve tangible business growth. By prioritizing the fusion of data and technology, Ansira empowers businesses to make insightful marketing choices, propelling them towards success in the dynamic and competitive marketplace of today.
Job Overview :
Job Title: Client Success Specialist
Location: Pune, India
Job Type: Full-Time
Job Description :
Are you passionate about web design and client satisfaction? We’re looking for a Client Success Specialist to join our dynamic team. In this role, you’ll handle requests for live website changes, ensuring quality and timely delivery.
Key Responsibilities:
- Receive and process change requests via escalated electronic cases.
- Execute changes, including text, photo editing, layout, and design modifications.
- Manage website maintenance, configuration, and dealer specials.
- Handle proto changes for websites.
- Create and edit original custom graphics.
- Proof your own work to maintain high-quality standards.
- Meet or exceed productivity and quality targets.
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Requirements:
- Solid web design experience with the ability to create and edit.
- Proficient in Photoshop.
- Basic knowledge of digital marketing and website optimization strategies is a plus.
- Familiarity with auto industry-specific requirements impacting customer requests is advantageous.
- Excellent written and oral communication skills.
- Exceptional interpersonal skills, focusing on rapport-building, listening, and providing solutions.
- Strong documentation skills.
- Demonstrated ability to provide and implement creative solutions enhancing quality and customer experience.
- Flexibility to adapt to frequent changes in a fast-paced environment.
How to Apply:
Step 1: Read the Job Overview; match your skills and education.
Step 2: Tailor your resume to the job description, highlighting your specific skills.
Step 3: Click on “Apply Now” below.
Step 4: After clicking, it will land you on the company website. Read the instructions and submit your resume.