Exciting Opportunity: Join AppZen as a Presales Operations Specialist in Pune with Hybrid Work Options! Apply Now and Elevate Your Career!
About AppZen :
AppZen stands as the pioneer in autonomous spend-to-pay software, employing patented artificial intelligence to accurately and efficiently process information from numerous data sources. This empowers organizations to comprehensively understand enterprise spend, enabling smarter business decisions at scale. Seamlessly integrating with existing accounts payable, expense, and card workflows, AppZen’s AI technology reads, comprehends, and makes real-time decisions based on unique spend profiles. This leads to faster processing times and reduces instances of fraud or wasteful spend. Trusted by global enterprises, including one-third of the Fortune 500, AppZen’s solutions for invoices, expenses, and card transactions replace manual finance processes, accelerating business speed and agility.
Job Overview :
Position: Presales Operations Specialist
Location: Pune
Employment Type: Full-Time/Hybrid
Description :
As a Presales Operations Specialist, you will play a vital role in supporting the Sales and Presales teams. Your responsibilities will involve contributing to demo system release planning, managing presales helpdesk ticketing, and creating customized demos and proofs-of-concepts. This role demands a keen eye for detail, excellent organizational skills, and the ability to collaborate effectively with internal teams across international locations.
Key Responsibilities:
- Participate in demo system release planning sessions and assist in identifying/prioritizing components.
- Support Demo project requests and push the boundaries of demo capabilities.
- Build and manage a presales helpdesk ticketing process, monitoring, updating, and closing Pre-Sales Ops cases.
- Interface between Pre-sales and R&D;/Ops/PM teams to address and seek solutions for demo requirements.
- Create custom demos, proofs-of-concepts, and demo scripts based on best practices.
- Responsible for managing the AppZen demo environment and assisting in building tailored demos.
- Research and understand AppZen’s competition and their demo strategies.
Requirements:
- Bachelor’s degree in Business Administration, Computer Applications (BCA)/ Computer Science (BCS), or a related field.
- 1-2 years of experience in enterprise SaaS/software companies.
- Strong functional requirement-gathering skills, teamwork, presentation skills, and public speaking.
- Understanding of Expense management systems (e.g., Concur, Chrome River, Coupa, Ariba, Basware).
- Basic understanding of ERP systems (e.g., SAP ECC, SAP Hana, SAP Ariba, Oracle NetSuite, Oracle Fusion).
- Basic process and domain knowledge of Finance functions (AP, AR, P2P, R2R).
- Hands-on experience with MS Office (Excel/Word/PowerPoint), Google Docs, VBA Macro, and VB Scripts.
Preferred Qualifications:
- Bachelor’s Degree in Engineering, Master’s degree in Communication, Business Management, Computer Science, or related field.
- Experience in AI/RPA products and domain
How to Apply:
Step 1: Read the Job Overview; match your skills and education.
Step 2: Tailor your resume to the job description, highlighting your specific skills.
Step 3: Click on “Apply Now” below.
Step 4: After clicking, it will land you on the company website. Read the instructions and submit your resume.
