Exciting Opportunity Alert: Antal is actively seeking a Telemarketing Executive with 2+ years of experience. Grab this opportunity and take your career to new heights!

October 17, 2023 Tushar S.

Table of Contents

About Antal :

Antal International is a renowned global recruitment firm specializing in connecting companies with highly skilled candidates across various industries. With a strong presence worldwide, Antal International provides advanced recruitment consultancy and talent acquisition services, partnering with businesses of all sizes. Their brand, experienced team, cutting-edge technology, and professional business model empower them to deliver exceptional results.

Through an extensive international network, Antal International excels in cross-border recruitment, offering a unique approach to the industry. Their global resources, combined with a proven methodology, enable them to provide innovative solutions that go beyond traditional recruitment practices.

Job Overview :

Position: Telemarketing Executive

Location: Mumbai, India

Experience: 2-6 years

Job Type: Full Time

Job Description:

Key Responsibilities:

The Telemarketing Executive will be responsible for the following key activities:

Acknowledge and provide feedback to lead originators on the outcome of leads.
Complete activity reports to measure individual/department effectiveness.
Coordinate and manage Direct Marketing (DM) programs and ensure appropriate follow-up.
Open accounts for new DM customers when appropriate.
Ensure cooperation with other sales team members.
Provide customer-oriented service related to specific sales issues.
Act as the main point of contact for organizing small trading accounts under Telesales, responding to them, and directing their queries to the correct account manager.
Manage multi-channel customers through phone or direct mail.
Provide customer-oriented service for multi-channel customers.
Build and maintain strong vendor-client relationships.
Coordinate with all sales channels, Customer Service (CS), and the Marketing Department for lead management.
Liaise with other departments to ensure service commitments to multi-channel customers.
Provide feedback to lead generators on the status of endorsed leads.
Qualify all internal and external lead sources to pass leads to the appropriate sales resource.
Evaluate air express revenue potential and validate customer information and needs through agreed selection criteria to produce quality leads and accounts to achieve company objectives and targets.
Maintain data integrity in systems for recording updated customer historical information and call dispositions.
Adhere to regional standards, agreed procedures, and processes.
Contact companies and individuals without current accounts, confirm customer details, and identify traffic profiles to assess future business quantity and quality.
Drive informal influence to enable improvements and changes within the organization.
The incumbent has no direct reports and authority over country-line and functional personnel.