Join A.P. Moller – Maersk in Pune: Exciting Opportunities for Process Expert/Sr Process Expert!
About A.P. Moller – Maersk :
A.P. Moller – Maersk stands as an integrated container logistics company dedicated to connecting and streamlining customers’ supply chains. Renowned as the global leader in shipping services, Maersk operations span 130 countries and involve a workforce of approximately 70,000 individuals. Maersk providing a straightforward, end-to-end suite of products and digital services, fostering seamless customer engagement, and maintaining a superior delivery network. Maersk, empower customers to trade and expand their businesses by facilitating the transportation of goods globally.
Job Overview :
Position : Process Expert/Sr Process Expert
Location : Pune, Maharashtra.
Job Description :
As a Process Expert/Sr Process Expert, you will take ownership of and manage the customer experience, ensuring end-to-end satisfaction within the assigned scope in Supply Chain Management (SCM). Your responsibilities include overseeing the entire shipment process, adhering to company procedures and agreements with customers. You will act as the focal point for all customer issues, facilitating their prompt and effective resolution by engaging relevant internal stakeholders.
Responsibilities:
- Own and manage the end-to-end customer experience within the assigned scope in SCM.
- Oversee and manage the end-to-end shipment process in compliance with company procedures and customer agreements.
- Act as the focal point for all customer issues and ensure their timely resolution by engaging relevant internal stakeholders.
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Qualifications:
- Proven experience in managing end-to-end customer experiences.
- Strong understanding and expertise in SCM processes.
- Knowledge of relevant company procedures and agreements with customers.
- Excellent problem-solving skills and ability to engage and coordinate with internal stakeholders effectively.
How to Apply:
Step 1: Read the Job Overview; match your skills and education.
Step 2: Tailor your resume to the job description, highlighting your specific skills.
Step 3: Click on “Apply Now” below.
Step 4: After clicking, it will land you on the company website. Read the instructions and submit your resume.
