About Standard Chartered Bank

Standard Chartered Bank, commonly known as Standard Chartered, stands as a globally recognized institution in the banking and financial services sector, boasting a robust international footprint. Its inception traces back to 1969, a result of the merger between two venerable banks – the Standard Bank of British South Africa and the Chartered Bank of India, Australia, and China. With a history spanning over a century and a half, the bank has established itself as a reputable player in the industry.

Global Impact:

Standard Chartered Bank wields substantial influence on a global scale, owing to its widespread presence across diverse regions and a comprehensive array of financial services. It assumes a pivotal role in facilitating international trade, bolstering economic growth, and furnishing financial solutions that empower individuals and businesses alike.

Job Title: Teller – Retail Banking

Position Duties:

As a member of Retail Banking team, your primary responsibilities include:

• Ensuring the delivery of services with accuracy and a warm customer approach.
• Assisting in service delivery to efficiently manage customer traffic, recommending workflow changes for improved service efficiency.
• Performing various customer transactions with precision, including cash deposits, withdrawals, demand draft/pay order instructions, FD breaks, internal account transfers, and stop payment instructions.
• Contributing to branch performance through referrals, efficient customer service, and effective operations controls.
• Conducting general reconciliation and compliance activities, including dual control of cash functions and security stationary management.
• Identifying prospects for cross-selling during customer transactions and referring them to sales staff.
• Educating customers about alternate banking channels for transaction migration.
• Ensuring full awareness and compliance with bank policies and procedures related to mis-selling, sales, KYC/CDD/EDD, money laundering prevention, and premises management.
• Upholding health and safety guidelines and reporting hazards or incidents as needed.

People & Talent:

• Taking reasonable care for the health and safety of co-workers and those affected by your actions.
• Co-operating with management to support health and safety in the workplace.
• Encouraging a healthy and safe work environment.
• Reporting accidents and incidents and bringing hazards to management’s attention.

Risk Management:

• Ensuring full awareness of policies related to money laundering prevention and KYC and complying with them.
• Reporting any suspicious transactions promptly to the supervising officer.

Governance:

• Ensuring full awareness of policies related to operational risk, sales processes, and misselling, and complying with them.
• Reading, understanding, and complying with the Group Code of Conduct.

Regulatory & Business Conduct:

• Displaying exemplary conduct and living by the Group’s Values and Code of Conduct.
• Taking personal responsibility for upholding ethical standards and compliance with applicable laws, regulations, guidelines, and the Group Code of Conduct.
• Collaborating to identify, escalate, mitigate, and resolve risk, conduct, and compliance matters effectively.

Preferred Candidate Profile:

• Graduate/Post Graduate with a consistent academic track record.
• 2 to 5 years of extensive sales experience.
• Sales-focused, target-oriented, and quick to grasp new concepts.
• Competitive awareness and benchmarking skills.
• Excellent communication, interpersonal, and relationship-building abilities.
• Banking knowledge.
• Proficiency in management information and MS Office.

If you are a dynamic and goal-oriented individual with the qualifications and skills mentioned above, we invite you to Apply for this job.

Your journey toward a rewarding career in banking starts here.

If you’re eager to explore unique job opportunities and kick-start your career journey, you’ve come to the perfect place! We understand the importance of finding the right match for your career goals. By clicking the link below, you’ll have access to a wide range of job positions that offer the opportunity to gain new skills, advance in your professional life, and make a meaningful impact in the industry.

Whether you’ve recently graduated, are contemplating a career change, or are taking your first steps into the professional world, our diverse array of roles and opportunities is thoughtfully designed to support your growth. Your future begins here, so don’t miss the chance to discover the exciting possibilities that await you.

Click now to explore job opportunities and embark on your journey toward success.