Abou XPO :

XPO is a prominent logistics and transportation company known for its comprehensive supply chain solutions and innovative approach to the industry. Established as a global leader in logistics, XPO has made a significant impact on the way goods are transported, warehoused, and managed throughout their journey. 🚚📦🌍

Key Highlights about XPO:

Industry Leader: XPO is a recognized leader in logistics and transportation services, offering a wide range of solutions to meet the diverse needs of its clients. With a strong presence in the industry, XPO has become a trusted partner for businesses worldwide. 🏆🌟🌐

Global Reach: The company operates on a global scale, with a vast network of facilities, resources, and expertise. XPO’s extensive reach allows it to provide logistics and transportation solutions that span continents and industries. 🌎🌐🚢

Comprehensive Services: XPO offers a comprehensive suite of services, including transportation, supply chain management, e-commerce fulfillment, last-mile delivery, and more. Its diverse service portfolio ensures that clients can find tailored solutions to optimize their operations. 🚛📦💼

Cutting-Edge Technology: XPO leverages cutting-edge technology and data analytics to enhance efficiency, visibility, and transparency throughout the supply chain. This commitment to innovation enables clients to stay ahead in a rapidly evolving business landscape. 💡📈📊

Environmental Stewardship: XPO is dedicated to sustainability and reducing its environmental impact. The company seeks eco-friendly solutions and continually works to minimize its carbon footprint, making it an environmentally responsible logistics partner. 🌿🌱🌏

Talented Workforce: XPO recognizes the value of its employees and invests in their development. The company’s workforce is known for its expertise, commitment, and dedication to delivering exceptional service. 👨‍🔧👩‍🔧👷‍♀️

Customer-Centric Approach: XPO places a strong emphasis on understanding its clients’ unique requirements and tailoring solutions to meet those needs. This customer-centric approach has earned XPO a reputation for excellence in client relationships. 🤝🔍💼

Strategic Partnerships: XPO collaborates with a diverse range of partners, including suppliers, carriers, and technology providers. These strategic partnerships enable XPO to offer integrated and innovative solutions to its clients. 🤝💼📊

Commitment to Excellence: XPO’s commitment to excellence is evident in its dedication to quality, safety, and compliance. The company adheres to the highest industry standards to ensure the reliability and integrity of its services. 🏆✅📜

Global Impact: With its extensive operations and innovative solutions, XPO has a significant impact on global trade, enabling businesses to connect with markets worldwide and deliver products to consumers efficiently. 🌍🚚

XPO continues to be at the forefront of the logistics and transportation industry, driving innovation, efficiency, and sustainability in supply chain management. Its global presence, commitment to excellence, and customer-focused approach make it a trusted partner for businesses seeking to navigate the complexities of the modern supply chain. 🌟🚀🌐

Job Title: Associate Specialist, Collections

Business Unit: Corporate

Location: Pune, IN, 411014🌏

What You’ll Do on a Typical Day:

🌟 The Collections Specialist/Collector will engage regularly, via telephone and other forms of communication with customers to ensure the timely payment of invoices and assist with the resolution of any disputes or queries raised by customers.

📞 Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.

📑 Provide correspondence and supporting documentation in a fast-paced, goal-oriented collections department in a timely basis.

📞 Make outbound calls on outstanding accounts. Deliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals.

📄 Follow-up with various departments to get supporting documents/info for dispute/deductions resolution.

🔍 Resolve customer issues and complaints concerning billing disputes.

🌐 Perform uploads to customer websites.

📊 Submit regular reports on the status of unpaid accounts and any repayment progress.

What You Need to Succeed at XPO:

🌟 Ability to work flexible hours (6:30 PM to 3:30 AM IST).

🎓 Bachelor’s in Accounting or Finance or Commerce

🕐 0 to 3 years related experience within the logistics or transportation domain (compulsory) within Order to Cash (OTC) primarily in Collections

✍️ Strong communication skills – both verbal and written. Writes clearly and informatively. Edits work for spelling and grammar.

💼 Strong fluency/expert-level user of Windows applications. Demonstrates the ability to create complex formulas in MS Excel; create queries in company software applications.

🖥️ Thorough knowledge of internal company software applications applicable to position/business unit such as and not limited to HRC, Oracle, ITSM-ServiceNow, Looker, etc.

🧮 Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

If you’re ready to take on this exciting role, apply now! 🚀📋👍

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