Unlock Your Career: Fresher Job Opportunity at Concentrix for Operations Representative (0 Years Experience)
Are you ready to take your first step into the world of professional work? Are you eager to embark on a career journey that offers exciting challenges and opportunities for growth? Look no further! We have an exceptional fresher job opportunity for you.
📌Job Title: Representative, Operations
About Concentrix:
Concentrix is a global leader in customer engagement services, providing innovative solutions that drive exceptional customer experiences for some of the world’s most well-known brands. With a presence in over 40 countries, Concentrix boasts a diverse and talented workforce of dedicated professionals who are committed to delivering the highest level of service to clients and their customers. Our culture values inclusivity, diversity, and personal growth, ensuring that every member of our team has the opportunity to thrive in a supportive and dynamic work environment. Concentrix is not just a workplace; it’s a place where careers are launched, skills are honed, and lasting connections are made. Join us at Concentrix, where your journey begins, and your potential knows no bounds.
📌Job Description:
As a Representative Customer Service / Technical Support, you will play a crucial role in interfacing with customers, addressing their needs and concerns via inbound and/or outbound calls, emails/chats, or through the Internet. Your primary responsibility is to provide top-notch customer service support and resolve routine problems related to our client’s products or services.
📌Experience: Fresher or any experience
📌Key Responsibilities:
🌟 Ensure top-notch service delivery, meeting Key Performance Indicators (KPIs).
🤝 Clarify customer needs and provide the best resolutions.
👂 Listen attentively, show empathy, and build strong customer relationships.
👋 Greet customers courteously and professionally.
📚 Maintain knowledge of our products and services.
📝 Prepare accurate work, notating accounts when necessary.
📈 Contribute to improving customer satisfaction and business performance.
💡 Offer additional products/services when relevant.
📊 Track, document, and retrieve information effectively.
📌Candidate Profile:
- Graduate/Undergraduate in any discipline (specific requirements may vary based on the job).
- Courteous with strong customer service orientation.
- Strong computer navigation skills and PC Knowledge.
- Effective communication skills, both written and verbal.
- Dependable with strong attention to detail.
- Skilled in multi-tasking and adaptability to changes in a fast-paced environment.
- Tolerance for repetitive work and flexibility to rotate shifts if needed.
Why Choose This Fresher Job Opportunity?
- Career Growth: At this company, we believe in promoting from within, offering ample room for advancement.
- Training and Development: We provide comprehensive training programs and mentorship to help you build your skills and knowledge.
- Diverse Workforce: Join a diverse and inclusive workforce where different perspectives are celebrated.
- Impactful Work: You’ll have the opportunity to work on projects that make a real difference in the world.
- Competitive Compensation: We offer competitive salaries and benefits, ensuring that you’re rewarded for your dedication.
📌Location: IND Pune – Tech Park One, Blk A, 1st & 2nd
Join Concentrix!
This is your chance to launch a fulfilling career with a company that values your potential and invests in your future. If you’re passionate about technology, customer service, and ready to learn and grow, we want to hear from you. Don’t miss out on this exciting fresher job opportunity.
📌Disclaimer:
The statements above are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities and duties.
📌Equal Opportunity Employer:
We are committed to diversity and equal experienced/ fresher job opportunity. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
📌Note:
We do not ask for recruitment fees or any kind of payment in exchange for a job offer or recruitment-related activities. Please be cautious of unauthorized third parties making such demands.
This is your chance to begin an exciting career journey. Apply now and seize this fresher job opportunity to grow, learn, and make a difference in the world of operations and customer service. Your future starts here!
🛎️Click Here to Apply for this Fresher Job Opportunity🛎️
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