Join Mouser Electronics as a Customer Service Representative in Pune,India!
About Mouser Electronics
Mouser Electronics is a well-established global distributor of electronic components, headquartered in Mansfield, Texas. With a strong presence in the electronics industry, Mouser offers a vast and diverse inventory of electronic components, including semiconductors, resistors, capacitors, connectors, and more. Known for its commitment to providing engineers, designers, and electronic enthusiasts with easy access to the latest technologies, Mouser Electronics offers an extensive online catalog with detailed product information, datasheets, and resources to aid in product selection and development.
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and fast-paced environment? If so, we want you to be a part of our team as a Customer Service Representative I!
Location: Pune, India 🇮🇳
Your Mission: As a Customer Service Representative, you’ll be the face of our company, ensuring our customers receive exceptional service.
Here’s what your role entails:
✨ Deliver Exceptional Experiences: Shine a spotlight on our company values to create outstanding customer interactions.
✨ Streamlined Service: Accurately process orders, quotes, returns, and more, meeting customer requests with precision.
✨ Tailored Solutions: Identify and fulfill customer expectations, providing personalized solutions.
✨ Ignite Business Growth: Actively drive new and repeat business by promoting products and offers.
✨ Customer Care: Maintain lasting relationships by following up with customers to ensure their ongoing satisfaction.
✨ Quality Matters: Uphold high standards of quality and service excellence.
✨ Productivity Pro: Meet daily productivity goals with efficiency and urgency.
✨ Global Reach: Handle international orders and currencies with finesse.
✨ Master of Time: Showcase excellent time management and organizational skills.
✨ Team Player: Thrive in a collaborative team environment, contributing effectively.
✨ Problem Solver: Utilize strong analytical and negotiation skills to tackle challenges.
✨ Multi-Lingual Dynamo: Provide chat support in local and required languages.
✨ Adaptability: Embrace change, excel under pressure, and prioritize tasks effectively.
✨ Total Quality Commitment: Champion our dedication to quality and exceptional service.
Qualifications: We’re on the lookout for candidates with these skills and qualifications:
✨ Communication Pro: Proficient in local language (additional languages a bonus) for professional verbal and written communication.
✨ Language Skills: Fluent in English, both in reading and writing.
✨ Tech-Savvy: Proficient in typing, math, and Microsoft Office (Word, Excel, Outlook).
✨ Data Expert: Comfortable working with spreadsheets, reports, and dual terminal screens.
✨ Headset Ready: Willing to use telephone headsets for effective communication.
✨ Neat & Tidy: Maintain legible handwriting.
✨ Education: Bachelor’s Degree required.
Why Choose Us?: 🚀 Career Growth: Opportunities for advancement await you.
🌍 Global Exposure: Work with a diverse, global team.
💼 Competitive Perks: Enjoy a competitive compensation package.
👩👩👧👦 Supportive Environment: Thrive in a collaborative workplace.
🌟 Impact Matters: Make a meaningful impact on our customers’ experiences.
If you’re ready to embark on an exciting journey in customer service and advance your career, we’d love to hear from you!