Bajaj Finance is actively looking for a Senior Executive in Operations and Service based in Parbhani, Maharashtra. Don’t miss your chance – apply now!
About Bajaj Finance Ltd :
Bajaj Finance Ltd is a prominent financial institution headquartered in Pune, India. With a rich history and a strong presence in the Indian financial sector, Bajaj Finance has emerged as a leading non-banking financial company (NBFC) renowned for its diverse range of financial services and customer-centric approach.
Established in 1987, Bajaj Finance has steadily grown and expanded its footprint across the country. Over the years, it has become a trusted name in providing a wide array of financial solutions to individuals, businesses, and rural communities. The company’s commitment to innovation, transparency, and customer satisfaction has been instrumental in its success.
One of the key strengths of Bajaj Finance is its customer-centric approach. The company focuses on understanding the unique financial requirements of its customers and tailors its offerings accordingly. This personalized approach has helped it build long-lasting relationships and trust with its clients.
Job Overview :
Job Title: Senior Executive – Operations and Service
Job Role : Cashier
Location: Parbhani, Maharashtra, India
Experience: 2-4 Years
Description:
Duties and Responsibilities:
- Ensure SLA Delivery for each process.
- Ensure the quality of files processed by the Operations team is within specified guidelines.
- Achieve Service To Sales Numbers.
- Ensure all cash management services at the branch are delivered.
- Achieve Service-Related TAT & specific deliverables like Generating Tokens, FTR, TAT, etc.
- Data Analysis & Sharing of best practices with the team.
- Ensure Implementation of Policies & processes.
- Coordinate with various HO / Cross-functional departments and provide feedback.
- Recruiting and manpower forecast & planning.
- Ensure the highest levels of employee relationship, motivation, and engagement to drive results and high levels of employee satisfaction.
- Vendor management (CPV Agencies).
- Ensure Compliance & Integrity within the area/region.
- Support all New Initiatives and functional Projects of the Function.
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Required Qualifications and Experience:
- Should have 2-4 years of experience, with a minimum of 1 year managing branch operations.
- Should be a postgraduate, preferably.
- Should have a collaborative work style to engage with peers and colleagues across the company.
- Should have excellent communication skills along with strong presentation and data analytics skills.
- Self-motivated and a self-starter.
Click on “Apply Now” to start your career with India’s Leading NBFC.
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